For parents who know their child is struggling at school but don’t understand why

For parents who know their child is struggling at school but don’t understand why

The Right Questions Can Unlock What Your Child Is Struggling to Explain

When a child is finding school difficult, asking “What’s wrong?” often gets you “nothing”, “I’m fine” or “I don’t know”.

The right questions can help them find the words for what they’re experiencing and give them a voice.

Watch the video below to find out why, and what to do about it.

It's not just a Programme. It Gives Your Child a voice At school.

Behind the brave face, some children are quietly struggling at school, long before anyone notices.

Attendance, behaviour and grades only tell part of the story. They don't tell you how your child experiences the school day or what might be making it harder for them.

The Parent Empowerment Programme brings together your child’s voice, a deeper conversation with you and your child, and my experience of working with schools. I then turn that into a personalised report explaining your child’s needs and the adjustments that could help.

This iS for you if...

  • School mornings start with tears, tantrums, or tummy aches

  • School says they seem fine, but you’re seeing something different at home

  • Your child is finding parts of the school day increasingly difficult

  • You’ve spoken to school but still don’t feel they fully understand your child

This is NOT for you if...

  • Your Child is happy and settled at School

  • You want free generic advice

  • There are already complex legal or statutory processes underway

  • Your child is already in specialist provision with a detailed support plan in place

What You’ll Understand Differently...

Looking at the whole picture — parent, child and school.

  • Understand what your child is finding difficult at school.

  • Know which needs and adjustments are worth discussing with school.

  • Have a school-friendly report that explains your child’s needs, so you don’t have to explain everything yourself.

  • Their experience is listened to in their own words.

  • Their difficulties and needs are looked at individually rather than through a generic checklist.

  • They have a clearer way to explain what school feels like for them.

  • The focus shifts from the child's behaviour to understanding what they actually need.

  • Has practical adjustments to consider rather than being told simply that the child is struggling.

  • Has one clear document that brings the important information together, saving staff time and making it easier to see what may help.

Here's what you get:

Parent Empowerment Programme

Everything you need to understand your child, and bridge the gap between home and school.

Step 1: SOS Offload Call

Speak to Michelle and explain what’s been happening at school and what you’re worried about.
  • Talk it through with someone who really understands schools.

  • Let us know what you’ve already tried and what school has said.

  • Reassurance that you are not alone and we can help you.

Step 2: Student Voice Questionnaire

Simple, carefully chosen questions that help your child find their voice and tell us what school is really like for them.

  • Explores the different parts of school your child may be finding difficult.

  • Helps uncover things they may not know how to explain themselves.

  • Gives us their voice and experiences to explore more deeply in the Zoom call.

Step 3: Deeper Understanding Zoom Call

A relaxed Zoom call with Michelle to explore your child’s answers in more depth and understand what may be behind the things they’re finding difficult.

  • Explores the answers that need a little more understanding.

  • Helps join the dots between what your child is experiencing and what they may need.

  • Builds a fuller picture of your child to shape their personalised report.

Step 4: Personalised Student Needs & Adjustments Report

A school-friendly report that brings everything together, clearly explaining your child’s individual needs and the adjustments that could help.

  • Helps school identify your child’s needs before difficulties escalate.

  • Gives school practical, personalised adjustments to consider.

  • Puts everything in one clear document, so you don’t have to explain it all yourself.

Step 5: Parent Empowerment Programme Wrap Up

Clear guidance on how to use your report and how to talk to school about what your child needs.

  • Know exactly how to present the report to school and who needs to see it.

  • Understand which recommendations to prioritise and what to ask the school to put in place.

  • Have clear wording and guidance for the conversation, so you’re not left trying to work it all out yourself.

Parent Empowerment Programme

ONLY £300

School Support Services with Michelle...

Michelle brings over 25 years’ experience working with children and families within the education system, with particular expertise in supporting children who are struggling at school. She is also a Certified ADHD Coach, working with children, parents and adults.

Parent Support Power Hour

For when you need advice and guidance about a specific school issue.

Here's what you get:

  • A one-hour, one-to-one Zoom call where we can look in detail at your concerns and what’s happening for your child at school.

  • Make sense of what may be going on and what could be contributing to the difficulties.

  • Understand what your child may need and what you can do next.

£100

Parent & School Meeting Companion

For when you don't want to face a school meeting on your own.

Here's what you get:

  • Michelle joins the school meeting live on zoom, to support you throughout.

  • 25+ years of school experience helping you ask the right questions and understand what's being said.

  • Feel more confident in the meeting, knowing you have someone there who understands both home and school.

£150

Parent Empowerment Programme

For when you need answers as to why your child is struggling at school and what they need.

Here's what you get:

  • Child questionnaire plus a parent and child Zoom call to build a detailed picture of what your child is experiencing and needs.

  • A personalised report that turns those needs into clear, practical adjustments for school.

  • Guidance on how to use the report and work with school to get the right support in place.

£300

What Other Empowered Parents have to say...

Louise -

Mum to 14 year old daughter

Julia -

Mum to 8 year old son

Lois -

Mum to 11 year old daughter

Jessica -

Mum to 13 year old daughter

Frequently Asked Questions

Does this cover children of all age groups?

Yes. It’s designed for school-aged children and young people, and the way we work can be adapted depending on your child’s age, understanding and communication style.

Is this only for children with SEND or a diagnosis?

No. Your child doesn’t need a diagnosis or identified SEND for you to ask for help. If something at school isn’t working, we can help you understand what may be getting in the way and decide what support would be most useful next.

What if my child isn’t currently attending school?

That’s absolutely fine. In fact, understanding which parts of school feel difficult can be particularly useful when a child is struggling to attend. We can use their experiences to identify needs and adjustments that could support conversations around returning to school.

Can you help if my child is showing early signs of struggling?

Yes. You don’t have to wait until things reach crisis point. Understanding your child’s needs early can help you and the school put support in place before difficulties become bigger problems

Who will I be working with?

You’ll work directly with Michelle, who has over 25 years’ experience working with children, families and schools. She understands how schools work, how children can present differently at home and at school, and how to turn what you’re seeing into practical, school-friendly recommendations.

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